Our support team is ready to assist with your inquiries, issues, or service requests.
FREQUENTLY ASKED QUESTIONS
Our IT support team is available from 9 AM to 6 PM, Monday through Friday. You can reach us via email at mildred@mildredgroup.com or call +1706-829-3518.
You can submit a support request through our contact form or email us directly. We aim to respond within 24 hours.
We use industry-standard encryption, firewall protections, and two-factor authentication to safeguard your data.
Our IT team provides assistance with hardware, software, and system-related issues including installations, updates, and diagnostics.
We conduct regular audits, stay updated with compliance frameworks (like HIPAA, GDPR), and implement strict data handling procedures.
We serve a wide range of industries including education, healthcare, e-commerce, fintech, and small to medium-sized enterprises. Our solutions are customized to meet the unique needs of each sector.
Yes, we offer post-deployment support and maintenance services to ensure your systems remain secure, up-to-date, and high-performing.
Absolutely. We specialize in system audits, UI/UX redesign, code refactoring, and technology migration to bring outdated systems up to modern standards.
Project timelines vary depending on complexity, but most custom solutions are delivered within 4 to 12 weeks. We'll provide a clear roadmap and milestones during the planning phase.